Privacy Policy
This Privacy Policy explains how Coastlyshop, operated by Man Kee Steel Works Co, collects, uses, shares, and protects personal information when you visit our website, place an order, or contact us.
Information We Collect We may collect:
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Name, billing address, and shipping address
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Email address
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Order and transaction details
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Payment-related information processed by authorized payment providers
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Device information, IP address, browser type, and website activity
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Communications sent to customer support
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Cookie and analytics information
We do not directly store complete payment-card details when payment is processed by a third-party payment provider.
How We Use Information We may use personal information to:
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Process and deliver orders
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Confirm payments and prevent fraud
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Provide customer support
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Handle returns and refunds
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Improve our products, website, and customer experience
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Send service notifications
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Send marketing communications when permitted
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Comply with legal, tax, accounting, and regulatory obligations
Sharing of Information We may share information with service providers that help us operate our business, including:
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E-commerce and website-hosting providers
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Payment processors
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Shipping and logistics providers
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Fraud-prevention services
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Analytics and advertising providers
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Customer-service and email providers
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Professional advisers or government authorities where legally required
We do not sell personal information for money.
Cookies We use cookies and similar technologies to operate the website, remember preferences, measure performance, prevent fraud, and provide relevant advertising. You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Retention We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy and meet legal, accounting, fraud-prevention, and dispute-resolution requirements.
Your Rights Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing. To submit a privacy request, email service@coastlyshop.com. We may need to verify your identity before completing the request.
Data Security We use reasonable administrative, technical, and organizational safeguards. However, no online system can be guaranteed to be completely secure.
International Data Transfers Because we operate internationally, personal information may be processed in countries other than your country of residence. We take reasonable measures to protect information in accordance with applicable requirements.
Children’s Privacy Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy We may update this policy to reflect operational, legal, or regulatory changes. The revised date will be shown at the top of this page.
Contact Man Kee Steel Works Co Address: G/F, 305 Shanghai St, Yau Ma Tei, Kowloon, Hong Kong Email: service@coastlyshop.com